Abused Women Services

24-Hour Abused Women’s Help Line

We are a friendly voice in the middle of the night or any time of day, 24/7, 365 days of the year. Counsellors are here to listen, to offer support and information. You may or may not be prepared to leave your abusive situation. That’s okay. If you would rather see us in person at any time, you are welcome at the nearest shelter: 450 Clarke Road, London, ON (near Dundas Street) or 101 Wellington Road, London, ON (just south of Grand Avenue).

Emergency, Short-term Shelter

Women’s Community House has been providing shelter for abused women and their children since 1978. There are a total of 67 beds available at our two shelter locations and there is no charge for your stay. Services provided to women in the shelter are: counselling and personal safety planning. Specialized programs for children who have witnessed violence are available. Support for physical and mental health is available on site. Children and youth (up to age 16) can stay with you in family-style rooms. Our Wellington Shelter is located at 101 Wellington Road and our Clarke Shelter is located at 450 Clarke Road. To find out more, contact Women’s Community House at 519-642-3000, TTY 519-963-0427 or 1-800-265-1576. Staff believe in the Harm Reduction approach in dealing with substance use and addiction.

Second Stage Housing

Second Stage Housing offers women and children well-maintained, accessible, family-oriented, affordable housing with a focus on safety. Through participation in the group programs, women and children can progress towards their positive choices and changes. There are 25 self-contained apartments available for women and their children who require longer-term, safe accommodation. Counsellors at Women’s Community House can refer you to Second Stage Housing or you can refer yourself. Women can stay in a rent-geared-to-income apartment for generally up to one year. The contact numbers for Second Stage Housing are 519-642-3000 or 1-800-265-1576.

Transitional Outreach Services

Trained staff counsellors offer a wide variety of services to women including safety planning, legal and financial advocacy, consultation regarding housing, problem solving and community referrals. Check the Shelter Information page for photos of each of our three facilities.

Counselling and Support Centre

Professional counsellors are available to provide support and information for any questions you may have relating to abuse and the impact it may be having on your life. Risk assessment and safety planning are available by walk-in or by phone.
101 Wellington Road London, Ontario Phone: 519-642-3003 ext. 2998