Shelter Information

Women’s Community House is located in London, Ontario. We provide emergency assistance and support for abused women and their children throughout the London area. Our support in focused on four main areas – a 24-hour Abused Women’s Helpline, emergency short-term shelters for abused women and their children, second stage housing where abused women and children can stay for up to one year and transitional outreach services for women.


Providing safe places and services for abused women and their children.


Ending woman abuse and its impact on families and communities.


Women’s Community House believes in:

  • Recognizing and promoting that the physical and emotional safety of abused women and their children is the highest priority.
  • Educating society, by providing public education and promoting prevention strategies, about how abuse and its threat deprives people of their basic human rights.
  • Recognizing that woman abuse negatively impacts the health, economic and social well-being of women, children and communities.
  • Responding to the diverse community.
  • Educating society about the tactics of power and control that abusers use.
  • Promoting and supporting enforcement of the law against abuse and not colluding with abusive tactics.
  • Promoting healthy relationships.
  • Incorporating feminism, diversity, and universal accessibility into our policies, procedures and practices.
  • Operating within an integrated community response to end violence against women and children.
  • Fostering an atmosphere of well-being and independence through enthusiasm, creativity, respect, humour and strength.
  • Creating an exemplary quality of worklife for employees and volunteers by being a progressive workplace.
  • Promoting environmental awareness and being environmentally responsible.
  • Achieving continued financial stability through a diversified funding base.
  • Demonstrating accountability to all stakeholders and the community.
  • Advocating for social justice.

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Annual Statistics

(reported for fiscal year 2015-2016)

Total Shelter Residents: 629

Number of Women: 443

Number of Children: 186

Women & Children Referred Elsewhere: 154

Helpline Calls: 3,623

Walk-ins: 652

Tenants at Second Stage Housing (SSH): 48 women/64 children

Transitional Outreach Clients (TOP): 499

Family Court Support Program: 360

Community Group Program: 47 children/25 moms

Volunteer Program: over 5,053 impactful hours


Child and Youth NetworkLondon Community FoundationNeighbours, Friends and Families

Staff and Volunteers

All of our staff members and volunteers receive specialized training in violence awareness and related issues. As well, staff members participate in ongoing professional development to ensure they are up-to-date on developments in such fields as legislation that affects abused women, diversity and developing safety plans. Staff participate in research projects around the incidence and impact of abuse, on types of abuse, system navigation, and other issues that focus on the well-being of families. WCH staff provide public education about the incidence and impact of abuse, the services WCH has to offer and safety planning to schools, service clubs and other organizations or groups.

Board Members

From time to time, Board positions open up at Women’s Community House. If you are interested in being a part of the Board, or know someone who may be an asset to our organization, we would like to hear from you. For Board inquiries please contact Kate Wiggins, Executive Director or Marie Nother, Executive Assistant.

Our current Board of Directors as of November 2015 is as follows:

Anne Baxter (President/Chair)
Director, Marketing & Communications

Shannon Wilson (Vice President/Vice Chair)
Account Executive Service
Great-West Life

Susan McGugan (Treasurer)
Vice President, Finance
YMCA of Western Ontario

Sandy Jansen (Secretary)
Director, Pharmacy Services
London Health Sciences Centre

Janice Lamoureux
Fanshawe College

Julie White

Sean Quigley
Executive Director
Emerging Leaders London

Bo Lavrencic
Residential Counsellor
Women’s Community House

Women’s Community House Officer:
Kate Wiggins
Executive Director

Research and Innovation

In 2000, the Southwestern Ontario Shelter Association published a document called “Knowing What We Do Best: Evaluating Shelter Services From the Perspective of Abused Women”. As a participating organization in this groundbreaking research, Women’s Community House has continued to be active in many research initiatives.