My WCH Experience

We are always looking for ways to improve our services and better support you and your children. Your feedback is valued and appreciated. Please contact us at (519) 642-3000 and ask that a confidential client feedback form be mailed to you (or you can pick one up at the Wellington Road Shelter) to let us know how we are doing and areas for improvement.

This survey is available in accessible formats upon request.

Thank You

If you wish to further discuss your experience at WCH or make a complaint, please speak to an on-site counsellor about your concern as the first step. If you are currently not residing at the shelter, please call 519.642.3003 ext. 2227.

Sharing your comments will not affect in any way the service you will receive now or in the future from WCH.