Anova (formerly Women’s Community House and Sexual Assault Centre London) is committed to providing persons with disabilities with equal opportunities and standards of goods and services in accordance with the Accessibility for Ontarians with Disabilities Act, 2005. These goods and services will be provided in a manner that respects dignity, independence, integration and equal opportunity.
All Anova buildings are wheelchair accessible and equipped to support people with most disabilities. Any disruption in service will be posted at the main entrances and callers will be advised of the disruption when calling Anova. Service animals and support persons are permitted at all Anova locations. Any further accommodation can be discussed with staff.
The Shelter London and Anova websites are speech-enabled using BrowseAloud. BrowseAloud is a suite of products that provides reading support on websites. BrowseAloud reads website content out loud, highlighting each word as it is spoken in a high quality, human-sounding voice.
Click on the “BrowseAloud” icon in the top navigation of this website to have content read to you. Click on the print enlarger icons to read the documents in a larger font size.
Other features of BrowseAloud include dual-colour highlighting, text magnification, talking dictionary, talking translator, MP3 maker, and screen masking.
Who BrowseAloud Helps?
BrowseAloud helps any website visitor who requires online reading support or simply wishes to listen to the information on this website instead of reading it. BrowseAloud is particularly useful for those with print disabilities such as dyslexia or mild visual impairments and those with English or French as a second language.
How do I get BrowseAloud?
Go to the BrowseAloud website to learn more. You can then choose the product you want, free of charge.
For your reference, and as required by the Accessibility for Ontarians with Disabilities Act (OADA), Anova’s Multi-year Accessibility Plan can be found here.
Customer Service & Accessibility Feedback Form
Thank you for visiting Anova. We welcome your feedback, and are committed to providing accessible customer service for persons living with disabilities.
Our Accessibility Coordinator is responsible for receiving, tracking and sharing all accessibility-related feedback with appropriate business areas. In addition to using the Accessibility Feedback Form, you may submit your feedback about accessibility using any of the following methods:
Access our online version of our Accessibility Feedback Form by completing the form here and clicking the “Submit” button.
Download and print our Accessibility Feedback Form (word or pdf formats).